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Guide

AI visibility, explained

What it means for ChatGPT, Claude, Gemini or Perplexity to know your business, why it now matters as much as Google, and exactly what our scanner checks and shows you.

AI Visibility Scanexamplekopitiam.my

Buyer question

“best kopitiam near Bangsar for a work breakfast”

ChatGPT

ChatGPT

waiting

Claude

Claude

waiting

Illustrative scan. Business and figures are examples.

What it is

Four steps from invisible to recommended

AI visibility is how well AI assistants can find, understand and recommend your business when a customer asks. Not a ranking position: whether you are in the answer at all, and how. Tap each step.

AI assistant

Crawler reading examplekopitiam.my

robots.txt allows AI crawlers
Opening hours in text, not an image
Address matches Google Business Profile
LocalBusiness schema present

Illustrative. Business names are examples.

Why it matters

One answer, not ten links

A Google search gives ten links and the customer compares. An AI assistant gives one answer naming two or three businesses. If you are not one of them, the customer never sees you, and nothing in your analytics will tell you it happened.

Ranking on Google does not mean AI recommends you. The two overlap, but AI engines weigh consistent facts, clear answers and what other sites say about you.

GEO vs SEO

One answer

  • 1A café the engine trusts
  • 2Another it can describe clearly
  • 3One more with good reviews
  • ?Your business

Two or three names. If yours is not one of them, the customer never sees you.

How the scanner works

We ask the AI what your customers ask

We do not guess how AI sees you. We ask it, record the answers, and read your site the way its crawlers do.

step 1 of 4
  • › "best kopitiam near Bangsar"
  • › "kopitiam open early in Bangsar"
  • › "where to have a work breakfast in Bangsar"
What you see

Reading your report

Hover, tap or tab through each numbered part.

Report

Example Kopitiam · examplekopitiam.my

Sample
1

Benchmark score

0

Weak

2

0%

recognition rate across AI platforms

3
ChatGPT

ChatGPT

prompts sampled

Mentioned

38

Claude

Claude

prompts sampled

Not found

0

4

Website Audit

58

AEO Score

41

5
No FAQ schemaHigh
AI crawlers blocked in robots.txtHigh
Opening hours differ across listingsMedium

Illustrative. The business and figures are examples.

Benchmark score

One number from 0 to 100 for how visible you are across the engines tested, with a plain rating. Built to track change over time, not to compare you with another industry.

38engine score
~ Mentioned

Named in passing, rarely recommended.

04070100

Drag to see how a score maps to the result shown for each engine.

How the score is calculated
Free scan and ongoing monitoring

A snapshot, then a trend

The free scan shows where you stand today. A plan re-asks the same questions on a schedule, so you can see the trend.

AI engines

ChatGPT
ChatGPT
Claude
Claude
Gemini
Gemini
Perplexity
Perplexity
DeepSeek
DeepSeek

ChatGPT and Claude, the two every client is measured on.

How often

Once, on demand

Questions

A sample

Competitors

Who was named instead

Dated history

–

Kimi is tested but not yet measured. See plans and prices

What a scan tells you

  • Whether the engines name you for real buyer questions
  • Who they name instead
  • Whether AI crawlers can read your site
  • The few fixes most likely to move the result

What it cannot tell you

  • What every user sees: answers vary by person, place and time
  • A permanent position: models update and answers move both ways
  • Sales: a mention is a signal, not an enquiry
  • A guarantee: no provider controls AI answers

Every scan is dated

So progress is judged on the same questions over time.

Same questions each time

On paid plans, so a change in the result reflects a real change.

Your data, handled properly

Scan details are handled under our Privacy Policy.

Questions about the scanner

Is the scanner free?

Yes. The free scan tests ChatGPT and Claude and takes a couple of minutes. It is limited to 2 scans a day per connection and 5 per email address.

Why only ChatGPT and Claude on the free scan?

They are the two engines every Geo One client is measured on, so a free result is directly comparable with a client's baseline. Paid plans add Gemini, Perplexity or DeepSeek depending on the plan.

Why does my score change between scans?

AI answers vary with the model version, the wording of the question, location and timing. That is why paid plans scan on a fixed schedule with the same questions, and every scan is dated. Judge the trend, not one run.

Will a high score guarantee customers?

No. No provider controls AI answers. A higher score means you are named and recommended more often in the answers we sampled. It is a strong signal, not a promise.

Can I see my competitors?

The scan shows who the engines named instead of you. Ongoing monitoring of named competitors is part of Silver (4 competitors) and Gold (6).

More in the Knowledge Centre

ChatGPTClaudeGeminiPerplexityDeepSeek

See what AI says about you

Free, a couple of minutes, no payment details. You get the report above for your own business.

Run a free scan